FAQs • Andover, MA • CivicEngage

What should I do if my credit card gets stolen?: Now you can freeze your credit, preventing additional credit being granted in your name. To learn more, view our Security Freeze Information (PDF).

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Police Department

2. What do I do if I think someone should not be driving?: When there is a concern about a person’s functional ability to operate a motor vehicle safely then it may be reported to the RMV. A valid report from anyone other than Law Enforcement or a licensed physician will trigger the need for a medical evaluation from a physician within 30 days. Information obtained directly from law enforcement or a physician is acted upon immediately.

Complete the form with as much information as possible about the person and concern as possible. We need to be able to identify the person in question within our data. All forms must be signed and dated. If completed by law enforcement, then your department’s name, telephone number and supervising officer’s signature are required. If completed by a physician, then your Massachusetts Board of Registration number is required.

3. What should I do if my credit card gets stolen?: Now you can freeze your credit, preventing additional credit being granted in your name. To learn more, view our Security Freeze Information (PDF).

4. What are the penalties for someone with a Junior Operators License (JOL)?: View our Chart of JOL Violations (PDF).

If you have an emergency, please dial 911.

Otherwise, please call 978-623-3500 and press the prompt to speak with Dispatch