FAQs • Andover, MA • CivicEngage

How can I become notified of when a IFB or RFP is posted?: In conjunction with Massachusetts General Law, The Town of Andover regularly advertises available solicitations in a local newspaper (Eagle Tribune), the Goods & Services Bulletin (http://www.sec.state.ma.us/sprpublicforms/search.aspx) and the Central Register (http://www.sec.state.ma.us/sprpublicforms/search.aspx). Also, electronic versions of all IFB’s and RFP’s are available to be viewed and downloaded on the Central Purchasing Office webpage located on the Town of Andover website, www.andoverma.gov. Hard copies are available at the Central Purchasing Office located on the top floor of the Town Office Building, 36 Bartlet Street, Andover, MA 01810. In addition, you can also sign up to receive automatic email notification for when an IFB/RFP becomes available by registering with the Department’s e-mail subscriber list at the following link: http://andoverma.gov/bids.

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Central Purchasing

1. How can I become notified of when a IFB or RFP is posted?: In conjunction with Massachusetts General Law, The Town of Andover regularly advertises available solicitations in a local newspaper (Eagle Tribune), the Goods & Services Bulletin (http://www.sec.state.ma.us/sprpublicforms/search.aspx) and the Central Register (http://www.sec.state.ma.us/sprpublicforms/search.aspx). Also, electronic versions of all IFB’s and RFP’s are available to be viewed and downloaded on the Central Purchasing Office webpage located on the Town of Andover website, www.andoverma.gov. Hard copies are available at the Central Purchasing Office located on the top floor of the Town Office Building, 36 Bartlet Street, Andover, MA 01810. In addition, you can also sign up to receive automatic email notification for when an IFB/RFP becomes available by registering with the Department’s e-mail subscriber list at the following link: http://andoverma.gov/bids.

2. When can I pick up a bid/solicitation?: Our office hours are from 8:30 AM – 4:30 PM Monday through Friday. You can also view and download all IFB/RFP documents on the Central Purchasing Department webpage located at www.andoverma.gov.

3. How can I view current open bids?: Current information for bids (IFB’s), Request for Proposals (RFP’s), and Request for Qualifications (RFQ’s), including important dates such as pre-bid meetings and deadlines, may be viewed on the Central Purchasing Department webpage located at www.andoverma.gov. Interested parties must register in order to view online documents.

4. I have been involved in an accident that occurred on Town land or on/in Town property? How do I report this and file a claim to seek reimbursement for my loss?: The Purchasing/Insurance Office processes and administers all claims for property, casualty and professional liability. If you are seeking reimbursement for losses as a result of negligence by the Town, you will need to provide, in writing, as much information as possible about the event to the Purchasing/Insurance Office as soon as possible. Such information will include the date and approximate time of the accident, the names of all parties involved, the address of where it occurred, a description of the event, pictures of the damage, and what you are looking to be reimbursed for, etc. Please make sure to submit any receipts you may have. The Purchasing Office will process this information to the Town’s insurance carrier, MIIA, and a representative from their office will be in further contact with you.

5. How do I obtain a Vendor List for a particular bid?: Vendor lists may be obtained by emailing your request to the Purchasing Agent at theresa.peznola@andoverma.us